Technical assistance

Our company philosophy is focused on providing our customers with the fastest and most effective after-sales service. Wasserlab has Technical Personnel in each geographical area to provide service within a maximum period of 24-48 hours.

We have free online technical support for our customers around the world.

Remote diagnosis and solution to the problem.

OUR SUPPORT SERVICES ARE:

Installation
Distribution loops : advice and execution
Regulatory certifications of the quality of the water produced
Preventive maintenance of your equipment (Maintenance contract option)
Verification and calibration (issuance of certificate)
Qualification (IQ-OQ) - Validation of the equipment
Free online technical assistance
Sanitization of equipment and facilities

CONTACT OUR TECHNICAL SUPPORT SERVICE

TSA

+34 948 186 141
sat@wasserlab.com

DESCRIPTION OF THE PROBLEM

SYSTEM PARAMETERS

ACTIVE ALARMS (indicate active warning)

If you want to send photos related to the problem, following you can send an email to sat@wasserlab.com indicating in the subject the SERIAL NUMBER of the equipment.

Our technical service will assess the incident and we will tell you how to proceed as soon as possible.

He leído y acepto la Política de Privacidad

Responsable del tratamiento: Responsable del tratamiento: NAVARRA TRATAMIENTO DEL AGUA, S.L. Finalidad: Atender la solicitud de asistencia técnica. Derechos: acceso, rectificación, supresión y otros derechos. Más información en la Política de Privacidad

* Required field